Frequently asked questions
WHAT ARE THE BENEFITS OF PURCHASING WITH US?
- In stock for immediate shipping
- Single point of contact for different Made in Mexico brands
- No 4+ weeks order processing
- Fluent English speaking support
- Defined operating model for international shipping’s
ARE THE LISTED PRODUCTS BRAND NEW?
Yes, listed equipment here is brand new produced by the manufacturer. We don't offer here any used gear.
DOES MODELS AND COLORS IN THE GALLERY VARY OVER TIME?
Yes. Available items in the gallery may only be available once and may not be listed again in the site.As this is custom made equipment, along time different colors and style of gloves may pass only once through our site.
Shipping
WHICH COUNTRIES DO YOU SHIP TO?
We do international shipping, normally using DHL Express, FedEx or UPS.
We aren't responsible for any customs restrictions, import duties, taxes and additional charges that exists in your country, however, we have delivered in more than 15 countries worldwide yet without any issue.
Cannot be shipped to P.O. Box address.
We ship to all countries, but we do not refund or replace any lost or returned orders due to your country customs restrictions. It is on the buyer's side to be aware on his country requirements and procedures for international orders.
WHAT ARE THE SHIPPING COSTS?
For orders from Mexico
- $200.00 MXN
For International orders above USD$ 149 the shipping
costs are as following:
- $10 - $30 to North America
- $25 to Europe
- $30 - $60 to other countries.
For International orders under USD$ 149, the shipping
costs are as following:
- $30 to North America
- $40 to Europe
- $50 to other countries
WHAT ARE THE DELIVERY TIME?
Orders placed on business days (monday through friday) before 9:00 am MX time will ship the same day.
Orders placed after 9:00 am MX time will ship the next business day.
The delivery time may vary depending on what you choose at the end of your order, for deliveries in Mexico national territory it can be approximately 2 to 4 business days, for other countries if you choose the standard shipping it can be approximately 4 to 10 business days, if you choose expedited express shipping it can be approximately 2 to 4 business days.
Consider that, in holiday periods and promotion seasons, delivery times may vary. In extended areas, the delivery time is longer depending on the parcel.
DO YOU ACCEPT RETURNS?
Given that most of the listed boxing equipment is hand-made by craftsmanship, variations in the weight, stitches, colors could exist.
Returns and refunds are subject to our Returns and Refunds Policy
We will be happy to hear from you and see how we can help in case you are facing any discomfort with your order. If any special exception exists where the problem came from our side, we will take responsibility of it.
HAVE ANY OTHER QUESTION?
If you have any specific question or just want to have a chat, we are more than happy to speak with other boxing lovers.You may contact us through our Instagram profile messages, or in the Whatsapp number available in the site.