Frequently asked questions
WHAT ARE THE BENEFITS OF PURCHASING WITH US?
- In stock for immediate shipping
- Single point of contact for different Made in Mexico brands
- No 4+ weeks order processing
- Fluent English speaking support
- Defined operating model for international shipping’s
ARE THE LISTED PRODUCTS BRAND NEW?
Yes, listed equipment here is brand new produced by the manufacturer. We don't offer here any used gear.
DOES MODELS AND COLORS IN THE GALLERY VARY OVER TIME?
Yes. Available items in the gallery may only be available once and may not be listed again in the site.As this is custom made equipment, along time different colors and style of gloves may pass only once through our site.
Shipping
WHICH COUNTRIES DO YOU SHIP TO?
We do international shipping, normally using DHL Express, FedEx or UPS.
We aren't responsible for any customs restrictions, import duties, taxes and additional charges that exists in your country, however, we have delivered in more than 15 countries worldwide yet without any issue.
Cannot be shipped to P.O. Box address.
We ship to all countries, but we do not refund or replace any lost or returned orders due to your country customs restrictions. It is on the buyer's side to be aware on his country requirements and procedures for international orders.
WHAT ARE THE SHIPPING COSTS?
Shipping costs for orders above USD$ 149 are as following:
- $10 - $30 to North America
- $25 to Europe
- $30 - $60 to other countries.
For orders below USD$ 149, the shipping costs are as following:
- $30 to North America
- $40 to Europe
- $50 to other countries
DO YOU ACCEPT RETURNS?
Given that most of the listed boxing equipment is hand-made by craftsmanship, variations in the weight, stitches, colors could exist.
Returns and refunds will only be accepted when customer absorb the returning shipping cost and until product has been received back on our side. However, we will be happy to hear from you and see how we can help in case you are facing any discomfort with your order.If any special exception exists where the problem came from our side, we will take responsibility of it.
HAVE ANY OTHER QUESTION?
If you have any specific question or just want to have a chat, we are more than happy to speak with other boxing lovers.You may contact us through our Instagram profile messages, or in the Whatsapp number available in the site.